Mar 2025 – Present
Managing Director
SmarterDev.ai · Denton, TX
- Spearheaded AI-driven modernization, enterprise refactoring, and cloud transformation engagements for telecom and hyperscaler organizations
- Engineered modernization roadmaps integrating LLMs (ChatGPT, Claude, Crew.AI, Grok) and computer vision (YOLO) into enterprise workflows
- Formulated AI ROI frameworks and governance models aligned with NIST, GDPR, and industry standards
- Advised C-level teams on strategies for evolving from automation to autonomy with measurable ROI
- Partnered with technology leaders to transform legacy systems into scalable, AI-enabled architectures across multi-region AWS and Azure environments
May 2024 – Feb 2025
Vice President of IT
Brightstar Capital Partners / Remarkets, Inc. · Austin, TX
- Directed IT operations in the ITAD industry serving the world's largest hyperscalers
- Achieved a 70%+ reduction in software licensing costs through platform consolidation and vendor renegotiation
- Directed data systems for decomposition, inventory, and parts disposition for 18,000+ decommissioned servers weekly
- Secured board approval for an AI-based parts separation and disposition platform utilizing NVIDIA GPU libraries and computer vision
- Implemented information systems for new Ireland operations in under 30 days
- Deployed real-time KPI dashboards across all facilities
Apr 2023 – May 2024
Senior Director – Development & Data Management
Brightstar Capital Partners / Americas Auto Group · Carmel, IN
- Executive owner of all software development and data management across 39 locations for the 2nd largest US wholesale auto auction company ($7B annual sales)
- Executed AWS migration, consolidating data operations across all auction facilities
- Implemented LLMs in development and QA workflows, enhancing speed and documentation accuracy
- Achieved a 50% reduction in accounts receivable through improved analytics and reconciliation automation
- Designed third-party integration architecture utilizing AWS publish/subscribe micro-services
Jul 2022 – Apr 2023
Chief Technology Officer
Syntegra, LLC · New York, NY
- Managed telecom SaaS platform provider (MVNO, IoT, WiFi) and oversaw transition from Pareteum operations
- Directed infrastructure, development, QA, and cybersecurity across US, Europe, and India
- Consolidated operations of five sister companies into a unified AWS architecture
- Drove ERP and billing platform unification, reducing licensing costs by $300K annually
- Administered NIST framework for cybersecurity compliance during transition
Oct 2019 – Jul 2022
Senior Vice President (Reporting to CFO)
Pareteum Corp · Irving, TX
- Executive lead for global billing operations and cybersecurity
- Consolidated six global billing platforms and deployed Oracle ERP Web
- Selected and implemented CrowdStrike MDR for over 1,500 servers
- Oversaw GDPR/CCPA compliance and managed Data Protection Officer activities
Jul 2017 – Mar 2019
Chief Operating Officer
Karma · Irving, TX
- Managed data operations for a nationwide hotspot customer base
- Delivered the 'Karma Black' VPN-based WiFi hotspot product while reducing staffing costs
- Developed an IoT roadmap and integrated online billing platform
Jul 2007 – Mar 2017
Chief Operating Officer
Verify Systems, Inc. · Dallas, TX
- Architected a multi-billion-transaction cloud platform with 99.999% uptime
- Migrated queuing from RabbitMQ to AWS Kinesis Firehose and Lambda
- Provided back-office services to US-based telecommunications SaaS providers
- Implemented offshore development and customer support in India and Latin America
- Awarded two U.S. patents for data transformation and targeting
Aug 2003 – Jul 2007
Chief Operating Officer (Promoted from Director)
Touchstone Systems, Inc. · Dallas, TX
- Built a SIP-based wholesale telecom startup to $5M monthly revenue within two years
- Developed and deployed real-time traffic monitoring and billing systems
- Negotiated contracts with AT&T, British Telecom, Sprint, Tata, Deutsche Telekom, Telecom Italia, China Telecom, Chungwa Telecom, Bezeq, Telmex, and Bell Canada
Aug 2002 – Aug 2003
Chief Information Officer
CCC Globalcom · Houston, TX
- Directed operational downsizing initiatives for Board oversight during the company sale period
- Decreased technical staff by 75%, ensuring continuous data operation integrity
- Developed customer-based data asset packages and support systems to boost sale price and facilitate a smooth transition
Jul 1998 – Dec 1999
VP, Application Engineering
Vocaltec · Fort Lee, NJ
- Managed nationwide executive customer communications; headed sales engineering and served as direct link to the development division
- Primary expert on the company's largest initiative (Bell Atlantic $25M) and finalized the premier technology alliance (Cisco)
- Supervised the RFP response team for all key national accounts
- Received Employee of the Year honors in 1998
May 1997 – Aug 1998
Senior Executive Consultant
Digital Equipment Corporation · Dallas, TX
- Provided C-level consulting services to major communications clients nationwide, including AT&T, MCI, and Metromedia
- Served as primary resource on MCI's "Callcenter 2000" project, defining a 10-year call center strategy
Dec 1995 – May 1997
Senior Manager, Product Technology
Excel Communications · Dallas, TX
- Led technology product development serving 4 million customers and 400,000 independent representatives; company achieved the fastest time to $1 billion in revenue and IPO on the NYSE
- Enabled a 19% monthly growth rate during peak periods of expansion
- Launched a nationwide paging product within 6 months across all customer locations
- Achieved a 75% reduction in customer onboarding duration
May 1994 – Dec 1995
Senior Consultant
SHL Systemhouse · Dallas, TX
- Developed and implemented provisioning platform for a nationwide paging network supporting 1,000,000 customers
- Implemented Vantive ERP platform in support of 1,000 users
Jan 1992 – Apr 1994
Vice President
Intellectual Systems · Dallas, TX
- Managed development of real-time distributed database-based network management platforms for large-scale telecommunications companies
Mar 1989 – Dec 1991
Director of IT
Digital Networks · Dallas, TX
- Directed billing and provisioning processes for regional retail long-distance customers
- Engineered automated routing and monitoring systems for tandem switching platforms
- Implemented optical storage platform
May 1985 – Mar 1989
Systems Analyst
Nacogdoches Telecommunications · Nacogdoches, TX
- Managed monthly billing operations
- Improved back-office performance by 400%
- Migrated all back-office systems from networked single-user system to Unix-based platform
- Electronic and physical telecommunications invoice production
